Terms & Conditions
01

Overview

This website, including all information, tools, and services available through it, is offered to you subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or made available by hyperlink.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms.

Any new features or tools added to the current store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on our website.

02

Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this website.

You must not transmit worms, viruses, or any code of a destructive nature. Any breach or violation of these Terms may result in immediate termination of your access to the Service.

03

General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

04

Accuracy, Completeness & Timeliness

We are not responsible if information made available on this website is inaccurate, incomplete, or not current.

The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources.

This website may contain historical information. Historical information is not current and is provided for reference only.

05

Modifications to Services & Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part or content of it, at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

06

Products & Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction.

All product descriptions, pricing, packaging and availability are subject to change without notice.

07

Billing & Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

If we change or cancel an order, we may attempt to notify you using the contact details provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

08

Third-Party Services

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this website may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

Payment Gateway

We use Razorpay as a payment gateway. Razorpay services are subject to their applicable terms and conditions.

09

User Comments & Feedback

If you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may edit, copy, publish, distribute, translate, and otherwise use those comments in any medium.

You are solely responsible for the comments you make and their accuracy.

10

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11

Errors, Inaccuracies & Omissions

Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time.

12

Prohibited Uses

You are prohibited from using the website or its content for any unlawful purpose, including violating laws, infringing intellectual property rights, submitting false information, uploading malicious code, collecting personal information, spamming, phishing, scraping, or interfering with security features.

13

Warranties & Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

Your use of, or inability to use, the Service is at your sole risk. The Service and products delivered through the Service are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service.

14

Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, partners, officers, directors, agents, contractors, suppliers, service providers, and employees from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

15

Termination

These Terms are effective unless and until terminated by either you or us.

We may terminate or suspend your access to the Service if you fail, or we suspect that you have failed, to comply with any term or provision of these Terms.

16

Governing Law

These Terms and any separate agreements through which we provide Services shall be governed by and construed in accordance with the applicable laws of India.

17

Refund Policy

36
36-Hour Refund Window

Our refund policy lasts 36 hours. If, within 36 hours of purchase, you find any defects or damage in the product, please contact the store from which the item was purchased or reach out through the Contact Us form.

If 36 hours have passed since your purchase, we cannot offer a refund or exchange. For items with same-day shelf life, complaints regarding defects or damage must be registered on the same day.

To verify a claim, we require a receipt or proof of purchase along with relevant images or videos of the defective product.

We will not offer a refund or replacement if the taste or appearance of an item does not appeal to you, provided there is no damage or defect in the product.

18

Store Collection & Delivery

No refunds or replacements will be offered for orders or products that are not collected on the date for which the booking was made.

For delivery orders, if you are unavailable at the delivery location, if our agent is unable to contact you after repeated attempts, or if an incorrect location has been mapped for delivery, your order will be cancelled and no refund will be processed.

01

Confirm Details

Confirm contact details, date, time, quantities and store location.

02

Collect on Time

Orders should be collected on the booked date.

03

Delivery Availability

Ensure someone is available at the delivery location.

19

Refunds, If Applicable

Once your return is received and inspected, we will notify you by email or phone that we have received the returned item.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–7 working days.

Partial Refunds

Partial refunds may be made where a certain item is unavailable during order processing or completion of delivery.

Late or Missing Refunds

If you have not received a refund, please first check your bank account and contact your card company or bank for processing information.

20

Exchanges

We replace items only if they are defective or damaged. For any other requests, please reach out to us through the Contact Us form.

21

Shipping

You will be responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

NEED HELP?

Have Questions About Our Terms & Conditions?

If you need any clarification regarding our terms, refunds, delivery or orders, our team is here to help.

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